RETURNS POLICY
General
- Returns are allowable for items purchased at full price at no extra charge.
- Returns are valid within 30 days after receipt of payment has been received.
- Your refund will be issued via EFT within 14 days. Your exchange will be delivered to your door after 14 days.
- You may not return or exchange an item more than two times (Delivery Cost may be charged).
- ALL GOODS MUST ADHERE TO THE CONDITIONS FOR EXCHANGE:
- In ALL cases, the returned item must be in its original condition
- Unworn
- Unused
- Sellable
- with all tags still attached
- no make-up stains, or odours.
The following items may NOT be exchanged or refunded:
- Books
- Ebooks
- Worksheets
- PDF files
- Canvas
For more information please contact: info@sunsetsandwaterfalls.com